Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center built into WebHostingPlex’s Site Control Panel features a selection of help articles and regularly asked questions. Aimed at resolving any common problem that you could have, they are contributed by our support team of accomplished techs.

  • Top quality support service

  • Educational Video Clips

  • If you would like to watch how an action is completed or how an issue is sorted out, instead of just reading about it, have a look at our compilation of step–by–step video tutorials. They cover many different issues and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 support service and come with a one–hour ticket response time guarantee. Our experienced technical support engineers will be online 24–7–365 and will sort out any issue that you might face within less than 1 hour after the helpdesk ticket submission. In most instances, a response will be given to you in less than 20 minutes.