1 hour ticket response
WebHostingPlex’s team of support engineers is dedicated to giving rapid answers to each of your questions. We’ll review your tech support ticket the instant it is submitted and will reply back with a solution to your problem within maximum 60 minutes after the trouble ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A First–Class Customer Support Service
Our support team representatives possess enormous experience in the Linux web hosting services industry and are knowledgeable enough to provide a quick solution to your problem. If, however, the matter at hand is not within the competency of a customer support engineer, the ticket will be forwarded to a developer or system administrator for additional assistance.
An Intuitive Help Center
In the Site Control Panel you’ll find an easy–to–browse Help Center section where you can find quick suggestions on how to use our hosting services. You can get the answers to your queries in our F.A.Q. database, find more suggestions in the web hosting account administration articles or watch the instructional video tutorials.
