A 1–hour Ticket Resolution Warranty
Our client assistance Department is online 24/7/365 to attend to all of your current support requests. Every ticket you submit to us shall be responded to within no more than 60 mins. If your problem demands help from an administrator, we will send the ticket to the person on shift and will let you know that the problem is being resolved.
Top–class Client Help And Support Service
We deliver 24 hours a day customer support by using a turbo–fast ticketing program included in your Control Panel. You could contact us all the time about any of the programs that come pre–installed on the virtual server, such as the desired Linux OS, the server management panel and our custom made Site Control Panel.
A Descriptive Help Zone
An exhaustive and routinely updated collection of articles is incorporated into our custom–built Site Control Panel. It offers quick tips on how to conduct all of the regular web site control tasks. The Help area presents comprehensive how–to article tutorials and step by step video lessons. You can reach the Help area by hitting the Help or Video buttons in the top right part of each Control Panel section.