Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution guarantee with all our Linux web hosting services packages, meaning that each support question you submit will be answered to in less than one hour max. Our support crew members are taught to instantly deal with any case and to offer you relevant guidance on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a team of experienced professionals who are able to answer to your query right away. It is easy to get hold of the tech support team crew by launching a technical support ticket from your Site Control Panel or by submitting us an email message. On business days, you may also call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • WebHostingPlex’s Control Panel presents a complete knowledge base which is built–into all areas. In each area, you will find a Help control key which will load for you a selection of step–by–step guides on how to employ a specific function or conduct a particular action. Also, we have made information films to help you get a better idea of the Control Panel’s interface.