In case you have never signed up for a hosting account or you’re switching companies and the new one deploys an account administration interface that you have not seen so far, you may get baffled about how to complete a certain operation in your account or on your desktop computer. This is why, many companies have set up a knowledge base, which lists the most common enquiries and challenges pertaining to the specific platform they use, instead of adding only generic info. This sort of knowledge base will enable you to find the desired info swiftly and easily, so you won’t need to waste plenty of time and efforts on things that may require something as elementary as pressing a button or checking a tickbox. In this way, not only can you get stuff done, but you can also acquaint yourself with tons of new and important details, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

If you’ve bought your very first web hosting plan through our company or have moved your site over to us, you’ll get used to our services and our custom-created Hepsia hosting Control Panel very quickly due to the fact that we have compiled a detailed online knowledge base where you can find all the info that you’ll ever need – both general info about the hosting service as a whole and more specific info about the separate functions that you can use and the challenges that you can encounter. The articles are available in two places. The whole article archive is accessible through the Control Panel’s Help section. You can find articles that are dedicated to the different features in each and every Control Panel section too. You can discover how to accomplish more or less everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles offer elaborate guidelines, so you won’t ever become disorientated on account of an ambiguous text. Surely, if you confront a more specific obstacle and you are unable to find anything about it in our knowledge base, you can get in touch with our customer care team representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will allow you to access the extensive online support documentation that we’ve prepared for you. The articles themselves offer general information on our web hosting services, informational guides about the different functions that you can access, along with troubleshooting instructions that can help you rectify common issues that you might run into. The topics that we’ve covered include virtually everything, from simple things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, whilst the entire article list is accessible through the all-inclusive Help section.