If you acquire your own hosting server, you'll have more freedom in regards to what you can install and run when compared with a shared Internet hosting account. With a shared service, you've got access simply to your own account, thus you're not able to install server-side software. Although this is not a predicament for the majority of script-driven programs, there are some which have specific requirements and need specific software to be present on the hosting server either for some additional features or for them to work at all. If you have practical experience, you won't have any troubles to run the machine, but if you don't, you may simply not have the competencies to manage everything and use the script applications you want. If that is the case, you can use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and help you with any difficulties that you could face.

Installation and Troubleshooting in VPS

The upgrade can be purchased for any one of the virtual private server plans no matter the Operating System and Control Panel that you have picked or the task that you need to be done as our administrators will aid you with everything related to the software on the machine. This includes, but is not limited to, installing third-party programs, setting up server options, troubleshooting scripts if they do not function adequately, and so forth. The upgrade includes 60 minutes of work and if a specific task requires less time, the rest of the minutes shall be available for the future and will be listed in the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your hosting server. In this way, you may work on your sites without worrying that you'll not be able to use some app or losing time on technological issues.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any one of the Linux dedicated hosting that we offer at any time that you need it. In case you need some custom work from our admins right after your web server is prepared, you can order the upgrade during the server signup process, or if you need something to be carried out afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your machine, so in the event that you encounter any difficulties to install a third-party piece of software or some program gives errors and does not work the way it is supposed to, our experts can help you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is suitable if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it comes with.