If you've ever had a web hosting account before or you've dealt with any kind of online service, you probably know from personal experience that for certain things it is better to talk to a live person over the phone rather than exchange tickets or emails. If you'd like to learn more about a service before you buy it or in case something small-scale needs to be made, for instance, it is really easier and quicker to get it done in real time. When you're given the option to speak with representatives over the phone, it is also very likely that you are dealing with an actual website hosting supplier, not just a reseller. The level of support that you can get over the phone may differ between different companies - from general matters to experienced technical support. Generally the majority of suppliers will offer you pre-sales assistance and first level phone support, while more complex technical issues are resolved through e-mail and / or tickets.

Phone Support in Web Hosting

As we have live telephone support 14 hours a day, you are able to get in touch with us and consult with one of our customer support representatives to get more info about any of the Linux web hosting services that we supply and ensure that our servers meet the system requirements for your sites before purchasing anything. For your benefit, we have phone numbers on 3 different continents and you will be able to call the one closer to you - in the USA, Great Britain or Australia. In case you're already an existing customer, you will be able to phone us about general and billing matters, and about some tech matters. In case the problem is strictly technical or it requires more time to handle, you should go through our ticketing system, that will allow both you and our technical support crew to keep track of the info given by each side.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always somebody to help you when you have any queries about the semi-dedicated server packages that we provide. Whether you want to learn more about our packages, you have some billing issue or some general problem, you can give us a call. Though some more complex matters could require a support ticket in order to give time to our tech support team to investigate, we're able to help you with a range of tech questions over the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the USA, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in another country, we also have a global number where you'll be able to reach us.